Planned Giving Operations Manual

 
The PG-COACH provides every client with a comprehensive written Operations Manual that contains all of the policies, procedures and forms that are needed for the Planned Gift Development System.
 
This Operations Manual is one the important features that distinguishes the PG-COACH's service from other consultants.  With an Operations Manual you have:
  • A fully-documented system that provides guidance on all aspects of planned gift development.
  • A system that minimizes the damaging effects of staff turnover, which sometimes delays development activities for months.
  • A system that everyone -- staff, board and management -- can easily understand and follow.
  • A planned giving program that is system-dependent, not person-dependent.  This means that staff can be highly-effective without being planned giving experts.
  • A management tool that helps ensure a high level of quality control in donor development and stewardship.

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